We ship from New South Wales (NSW) and Queensland (QLD), delivering to customers across Australia.
You must be 18 years of age or older to purchase a vape.
Shipping times vary depending on your location in Australia, typically taking between 1 to 5 business days.
After your order is shipped, you will receive a confirmation email containing a tracking number. This number allows you to monitor the progress of your shipment on the courier’s website. We primarily use Australia Post for our deliveries, and you can conveniently track your order at auspost.com.au.
We accept returns within 30 days of receipt if the products are unused, unopened, and in their original packaging. Please refer to our detailed return policy on our website.
Refunds usually take 5-7 business days to process after we receive and inspect the returned product.
All our packages are handled and sent through Australian Post. All orders once shipped, will be provided with a tracking number vie your given email address, allowing you to receive real time updates and locations of your parcel. All through the convenience of your phone. Here is the expected shipping times for each major city in Australia (If an order is placed after 2:00pm ESAT, expect and additional day of delay as the order would be dispatched the next day).
- Melbourne: 2-3 Days
- Sydney: 2 Days
- Brisbane: 3-4 Days
- Canberra: 3-4 Days
- Perth: 4-6 Days
- Hobart: 3-4 Days
- Adelaide: 2-3 Days
- Darwin: 3-4 Days